Privacy & Cookie Policy
What information this website collects, why, and the choices you have.
Who we are
This website is run by Harry Drains Ltd, an independent drainage and plumbing specialist. For anything to do with your personal information, contact us at harrydrainsltd@gmail.com or on 07301 977507.
What the quote form collects, and why
If you use the quote form on our homepage, you can give us your name, phone number, postcode, the service you need and a message. The form sends your details to us by email. We use them only to respond to your enquiry and to provide a quote or arrange the work. We do not use them for anything unrelated, and we do not sell them.
To protect the form from spam we use Cloudflare Turnstile, which checks that a visitor is a real person. Cloudflare also handles the email delivery of your enquiry to our inbox.
You can also contact us by phone, WhatsApp or email. In that case we receive whatever you choose to tell us, and we use it in the same way. We keep enquiry details only for as long as we need them to deal with your enquiry and any work that follows.
Cookies and Google Analytics
We use Google Analytics to see how our website is used, for example which pages are visited and how often people click to call. Analytics cookies are set only if you click Accept on our cookie banner. If you click Reject, they are not set.
We use Google Consent Mode, so analytics storage is denied by default. When consent is denied, Google may still receive basic information that does not identify you, such as the fact that a page was viewed. We do not use advertising cookies or advertising features.
Your choice is stored in your own browser, using local storage, so we can remember it and not ask again. You can change your mind at any time:
Other services this site uses
- Fonts are loaded from Google Fonts, so your browser contacts Google to download them.
- The WhatsApp button opens WhatsApp, which has its own privacy policy.
- The site is delivered through Cloudflare, which also provides the spam check and email delivery for the quote form.
Your rights
You can ask us what personal information we hold about you, ask us to correct or delete it, or object to how we use it. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Contact us
Questions about this policy or your information? Email harrydrainsltd@gmail.com or call 07301 977507.
Need a drainage specialist? Call now.
Call 07301 977507 any time, day or night, seven days a week, or send a photo on WhatsApp.
Or email harrydrainsltd@gmail.com